1/8/2010 9:29:13 AM
The Customer service standards under the Accessibility for Ontarians with Disabilities Act became law within the public sector on January 1st, 2010. See this website for more information:
http://news.ontario.ca/mcss/en/2009/12/accessibility-standard-coming-into-force-for-public-sector.html
And see this website to determine which Ontario businesses should be in compliance as of this date:
http://www.e-laws.gov.on.ca/html/regs/english/elaws_regs_070429_e.htm#BK9
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